FAQs - Your Questions, Answered

Absolutely! At NewWay Support & Care, we prioritize your preferences and goals. During our initial consultation, we’ll work closely with you to identify the areas where you require support. Whether it’s assistance with personal care, transportation, or skill development, you can choose the services that align with your unique needs. Our approach is flexible, allowing adjustments to your care plan as your needs evolve. We’re here to ensure you feel empowered and supported every step of the way.

Our Community & Social Participation service is designed to help individuals engage in meaningful activities and build connections within their community. This could include joining social groups, attending classes, or participating in recreational activities. Our goal is to enhance your sense of belonging, boost confidence, and support your personal development. Whether you need assistance attending an event, learning new skills, or exploring hobbies, our team is here to provide guidance and encouragement.

Yes, skill development is one of our core services at NewWay Support & Care. We work with individuals to enhance their independence by teaching essential life skills. This includes training in areas such as budgeting, cooking, public transport navigation, and social communication. Our goal is to empower you with the tools and confidence to navigate daily life, pursue your aspirations, and achieve greater independence. Each program is customized to match your needs and pace, ensuring a positive and supportive experience.

Our Respite Care service is designed to provide temporary relief for caregivers while ensuring that their loved ones receive the care and attention they need. Respite care can include short-term stays, in-home support, or assistance with daily living activities. This service allows caregivers to take a break, recharge, and focus on their own wellbeing while knowing that their loved ones are in capable, compassionate hands. Our team ensures a safe and enriching environment during the respite period, tailored to the individual’s specific needs and preferences.

Yes, our transportation service helps individuals attend medical appointments, social events, community activities, or other important commitments. We ensure that transport is safe, reliable, and adapted to meet your needs. Whether you require assistance with mobility or simply need a companion to accompany you, our team is here to make every trip as comfortable and stress-free as possible. Our goal is to help you stay connected and active, fostering independence and social engagement.

We provide comprehensive support for household tasks, helping individuals maintain a clean, organized, and comfortable living environment. This includes services such as cleaning, laundry, meal preparation, and light yard work. Our team is here to assist with the tasks you find challenging, ensuring that your home remains a place of comfort and safety. By relieving these burdens, we allow you to focus on the things that matter most in your life.

Yes, flexibility is a key aspect of our approach. We understand that needs and circumstances can evolve over time, which is why we offer adjustable care plans. If your goals, preferences, or support requirements change, we’ll work with you to modify your plan accordingly. Our priority is to ensure that you continue to receive the care and support you need to thrive, no matter what changes life may bring.